We are so confident she will love her diamond..…we guarantee it! Any natural mined diamond purchased from J. Thomas Jewelers is eligible for the We Make Love Rock! ® Guarantee.
If she would like a different shape or size after you have proposed, come in with her to select the new diamond of her dreams. (1)*
FREE cleaning and professional inspection is always available at any time.
*The “We Make Love Rock! ”® Guarantee applies to mined diamonds only. It does not apply to rings or setting charges.
(1)*Guest must pay the difference if the new diamond is more expensive or receive store credit if the new diamond is less expensive
*Guest will be charged a setting fee to have the new diamond put in her ring. If a new head of different size or shape is necessary, the guest will be responsible for any associated costs of the head and labor incurred.
* The diamond must be exchanged within 30 days of the original purchase/pick-up of the diamond, whichever is later.
Jewelry Insurance is recommended through Zillion.
Lifetime Plan
JEWELRY PLAN
Protects against kinks or knots, dents, chips, breaks, cracks, thinning ring bands, gouges, and scratches.
Coverage Includes:
- Soldering, as required*
- Broken, bent or worn prongs or mountings
- Broken bracelets or chains
- Knots or kinks in bracelets and chains
- Broken earring posts or backs
- Stretched or broken pearl strands
- Cracked or thinning ring shanks
- Tightening or resetting of stones
- Ring sizing*
- Cosmetic rhodium plating of white gold*
*Please Note
Excludes minor surface scratches incurred through Normal Wear.
Soldering of engagement and wedding bands will only be covered as a repair, not at time of purchase.
Ring sizing does not cover initial ring sizing at the time of purchase, eternity bands or invisible settings.
Rhodium plating will be provided one (1) time each two (2) years of the term of the Service Agreement.